Posts Tagged Boston Stage Company

Getting Lively, Lush & Local With: Marco Carneiro

Who are you? Marco Carneiro

What do you do? I’m the Managing Artistic Director of the Boston Stage Company and I work as a freelance director and administrator.

Where are you from originally? Milford, MA

How long have you been working in Boston? 3 years

Why do you stay? It’s where I feel most like me.

What’s your earliest theatre memory? Seeing a double billing of Curious George and Amelia Bedelia at the Majestic in kindergarten. Now that’s what I call a field trip!

What’s your first theatre memory in Boston? It’s actually the same memory from above. Maybe that’s why I feel connected to Boston’s theatre scene.

What was your first job in theatre? I was a guest voice coach for Framingham State’s production of Godspell in 2007.

What’s the best meal you’ve ever had before a show? Ethiopian at Addis Red Sea before our premiere of MyLicklider.com at the BCA last spring.

What’s your favorite rehearsal snack? Cranberry-Almond KIND bars and double shots from Starbucks.

Do you eat before you go on stage or do you wait until after your performance to eat? Usually, I wait until after.

If you could change one thing about theater, what would it be? I would find a way to shorten the line to the ladies’ restroom.

What kind of theater excites you? Lately I’ve felt a strong interest in theater companies with resident artist ensembles. They train together before they conceive and create each piece, start to finish. While being proctored, each member can introduce, challenge or expand upon any idea in order to shape the piece entirely in the studio. The Satori Group in Seattle has found a lot of success with this.

What advice do you have for artists just starting out? Be patient, but look to make your own opportunities. With that said, ambition doesn’t call for ruthlessness.

The Boston Theatre Conference is focusing on the lively, lush and local aspects of our theatre community. What do you think? I know I like this! Especially the local aspect.

YOUR TURN! Write to us here!

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The Regulars Part 1

By Marco Paulo Carneiro

I’m still working towards my undergraduate degree, and it’s been a long way coming. Granted, I took time off/sometimes lightened the course load in order to work some fantastic freelance gigs and develop self-started arts opportunities throughout Boston and beyond. I even got paid! But, as grateful as I am for all of those wonderful jobs, I’ve always had to look for part-time work to put some extra coins in the piggy bank. For the most part, it’s been in retail or the food industry.

For a while now I’ve worked at a coffee shop. While serving out beverages and pastries, you start to remember the regulars who come in everyday ordering the same drink or asking for their bagel to be extra toasted. From there, we start being able to converse with them about the products they like, what they did on the weekend, and how their grandmother’s gallbladder surgery went (if nothing else, it helps pass the time when they’re awkwardly staring at you, impatient for the milk to finish steaming…) Right then and there, we’ve connected and discovered something about our customers, and we’re also able to find special ways to fill their needs. All this is from simple conversation – the “filler” stuff. For some of us, it’s only natural that we should remember and be able to create this experience; they come in everyday and we are good at making those connections. For others, it’s actually a big effort to remember so they too can make the customer feel welcomed and known while expediting a regular’s order. Either way, the customer will walk away feeling appreciated and special; we accomplish that much through simple conversation and maybe even a familiar smile.

Now, I go out of my way to treat retail and food service workers well; I know how hard they are working – I’ve been there, I sympathize. But, it’s not often I get that special treatment I try to give out, mostly because I’m not really a regular anywhere. But when it does happen, I have to admit it feels great. Suddenly you’re a VIP whose name and needs everyone knows and the other people around can only wish they had their product delivered with such love. Right? (RIGHT?) Anyway, you can imagine how great I felt when I had a similar experience when I walked into a small-town, family-owned, homegrown bakery while visiting my parents over the holidays. I hadn’t been there in years and I was bundled up with a scarf and furry hat covering most of my face. I was hardly halfway through the door when the saleswoman looked up, remembered me from at least five years earlier and said, “You’re picking up for Olivia?” (Olivia is my mother). To think that after years of being away and being half-mummified in polyester-blend winter wear, she could still remember me and whose son I am. Maybe she just has a good memory; she certainly has a flair for being familiar with customers. And she even thanked me for coming in again. “Again.” As if I was just there the week before. And that’s where this is going.

About the Author

Marco Carneiro is the Managing Artistic Director of the Boston Stage Company. www.bostonstagecompany.org

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